Frequently Asked Questions
Everything you need to know about shopping with Goodhood.
What are your shipping rates and delivery times?
We offer standard shipping (3-5 business days) and express shipping (1-2 business days). Shipping costs are calculated at checkout based on your location and order weight.
How can I return an item?
You can return any unused item in its original packaging within 30 days of purchase. Simply visit our Returns Portal to generate a prepaid shipping label.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Can I track my order once it has shipped?
Yes, once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's progress.
Do you ship internationally?
Yes, Goodhood ships to over 50 countries worldwide. Please note that international orders may be subject to local customs duties and taxes.
How do I know if a product is in stock?
Our inventory is updated in real-time. If an item is listed as 'In Stock' on the product page, it is available for immediate shipment.